body,
body *:not(i) {
  font-family: Poppins, sans-serif;
}

.full-height {
  height: calc(100vh - 80px);
  overflow: hidden;
}

.fa {
  cursor: pointer;
}

#chatArea {
  height: 100%;
  padding: 0;
}

.container {
  max-width: 1920px;
  width: 100%;
}

#conversation {
  height: 100%;
  overflow-y: scroll;
}

.heading-name > a {
  display: none;
}

.sideBar-body.resolved .fa-check {
  color: #E5E5E5;
}

.sideBar-body.resolved .fa-check:hover {
  color: #C8C8C8;
}

.display-row {
  border-bottom: 0.5px solid #002348;
}

.display-row .col-sm-2, .display-row .col-sm-4 {
  border-left: 0.5px solid #002348;
}

.display-row > .col-sm-2 {
  height: 40px;
  display: flex;
  justify-content: center; /* align horizontal */
  align-items: center;;
}

.display-row > .col-sm-4 {
  white-space: normal;
  overflow: hidden;
  height: 40px;
  display: flex;
  align-items: center;
}

.sideBar-body .fa-check {
  color: #263C73;
}

.sideBar-body .fa-check:hover {
  color: #1f315d;
}

.fa-eye {
  color: #263C73;
  font-size: 1.2em;
}
.fa-eye-slash {
  color: #E61A3C;
  font-size: 1.2em;
}

.fa-close {
  color: #E5E5E5;
  font-size: 18px;
}

.fa-close:hover {
  color: #E61A3C;
}

.closed .fa-close {
  color: #E61A3C;
}
.closed .fa-close:hover {
  color: ##E5E5E5;
}

.fa-check {
  color: #1EAA1E;
}

.fa-check:hover {
  color: #E61A3C;
}

.fa-2x {
  font-size: 1.5em;
}

.userRole {
  color: #A1A1A1;
  /*font-size: 80%;*/
}

.typingNotif {
  font-size: 14;
  color: #636363;
  font-style: italic;
  text-align: right;
}

.handler-meta {
  font-size: 10px;
  margin-left: 10px;
}

.logOutContainer {
  text-align: right;
  padding-right: 0
  text-align: center;
  font-size: 0.7vw;
  display:flex;
  justify-content:center;
  align-items:center;
}

#logOutButton {
  background-color: #9D6C6C;
  text-align: center;
  display:flex;
  justify-content:center;
  align-items:center;
  height: 40;
  padding: 0% 10% 0% 10%;
  border-radius: 4px;
}

#logOutButton:hover {
  background-color: #AC7777;
}

#logOut {
  color: white;
}

.buttonGroup {
  text-align: center;
  display:flex;
  justify-content:flex-end;
  align-items:center;
  padding-right: 5;
}

.headerItem {
  text-align: center;
  display:flex;
  justify-content:left;
  color: #6A6A6A;
}
.currentUser {
  color: #002348;
  font-size: 1.5em;
}
.supportList {
  font-size: 1em;
  cursor: default;
  padding-top: 4px;
  max-width: 120px;
  display: inline;
}

.userList {
  padding: 2px 0px 2px 0px;
}

.chatId {
  text-align: right;
  font-size: 0.9vw;
  color: white;
}

.toolTip {
  max-width: 400px;
 }

 .extraInformation {
   margin: 0;
   color: #002348;
 }
 .extraInformation .display-row:last-child {
   border-bottom: none;
 }
 .extraInformation .display-row .col-sm-4:first-of-type {
   border-left: none;
 }
.bills .col-sm-12 {
  padding: 20px 35px;
}
.bills .col-sm-12 .row {
  padding: 5px 0px;
}
 .last-bills {
   padding: 20px 35px;
 }

.arrow-up, .arrow-down {
  font-size: 12px;
  padding-left: 2px;
}
 .arrow-up {
  color: #1EAA1E;
 }
 .arrow-down {
  color: #E61A3C;
 }



#chat-app-container {
  width: 100%;
  height: 100%;
  margin: auto;
  padding: 0;
}

#app-mobile {
  width: 100vw;
  height: 100vh;
  display: none;
  justify-content: center;
  align-items: center;
}

#app-mobile p {
  text-align: center;
  color: #263C73;
}

.app-one {
  background-color: #f7f7f7;
  height: 100%;
  overflow: hidden;
  margin: 0;
  padding: 0;
  box-shadow: 0 1px 1px 0 rgba(0, 0, 0, .06), 0 2px 5px 0 rgba(0, 0, 0, .2);
}

.side {
  padding: 0;
  margin: 0;
  height: 100%;
}
.side-one {
  padding: 0;
  margin: 0;
  height: 100%;
  width: 100%;
  position: relative;
  display: block;
  top: 0;
}

.side-one.left-side {
  box-shadow: 0px 0px 51px rgba(0, 51, 167, 0.08);
}

.side-two {
  padding: 0;
  margin: 0;
  height: 100%;
  width: 100%;
  z-index: 2;
  position: relative;
  top: -100%;
  left: -100%;
  -webkit-transition: left 0.3s ease;
  transition: left 0.3s ease;

}


.heading {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 0 15px;
  margin: 0;
  height: 60px;
  width: 100%;
  z-index: 1000;
}

.user-heading {
  height: 85px;
}

.heading.background-info {
  justify-content: flex-start;
  color: #002348;
  font-weight: 600;
}

.inline-flex {
  display: flex;
  flex-direction: row;
}

.pdl-sm {
  padding-left: 10px;
}

#dialogue-list {
  padding: 0 24px;
  margin-top: 24px;
  overflow-y: scroll;
  height: calc(100% - 124px);
}

.dialogue-item {
  display: flex;
  align-items: center;
  margin-bottom: 16px;
}

.dialogue-button {
  display: flex !important;
}
.dragging-item{
  cursor: move;
}

.dialogue-description {
  color: #263C73;
  margin-left: 10px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

#search-dialogue {
  padding: 0 24px;
}

.conversation .heading {
  background-color: #FFFFFF;
  box-shadow: 0px 10px 30px rgba(0, 51, 167, 0.08);
}

.bot-attributes {
  background-color: #F2F2F2;

}

.extraInformation .heading {
  justify-content: flex-start;
  height: 45px;
  font-weight: 600;
  color: #000F3C;
  background: #E5E5E5;
}

.vcenter {
  display: flex;
  align-items: center;
}

.heading-avatar {
  padding: 0;
  cursor: pointer;

}

.heading-avatar-icon img {
  border-radius: 50%;
  max-height: 40px;
  max-width: 70px;
}

.heading-name {
  color: #00183D;
  padding: 0 !important;
}

.heading-name-meta {
  font-weight: 700;
  font-size: 100%;
  padding: 5px;
  text-align: left;
  text-overflow: ellipsis;
  white-space: nowrap;
  text-decoration: underline;
  display: block;
}
.heading-online {
  display: none;
  padding: 0 5px;
  font-size: 12px;
  color: #93918f;
}
.heading-compose {
  padding: 0;
}

.heading-compose i {
  text-align: center;
  padding: 5px;
  color: #93918f;
  cursor: pointer;
}

.heading-dot {
  padding: 0;
  margin-left: 10px;
}

.heading-dot i {
  text-align: right;
  padding: 5px;
  color: #93918f;
  cursor: pointer;
}

.searchBox {
  padding: 0 !important;
  margin: 0 !important;
  height: 60px;
  width: 100%;
}

.searchBox-inner {
  height: 100%;
  width: 100%;
  padding: 10px !important;
  background-color: #fbfbfb;
}


/*#searchBox-inner input {
  box-shadow: none;
}*/

.searchBox-inner input:focus {
  outline: none;
  border: none;
  box-shadow: none;
}

.sideBar, .sideBar2 {
  padding: 0 !important;
  margin: 0 !important;
  background-color: #fff;
  overflow-y: auto;
  height: calc(100% - 161px);
}

.sideBar2{
  background-color: transparent;
  height: calc(100% - 196px);
}

.botRecommendations {
  height: 70%;
}
.namedEntities {
  height: 30%;
  text-align: center;
}

.sideBar-body {
  position: relative;
  padding: 0px 5px 0px 17px !important;
  height: 81px;
  margin: 15px 0 !important;
  cursor: pointer;
}

.sideBar-body:hover {
  background-color: #f2f2f2;
}

.sideBar-body.selected  {
  background-color: #b8b8b8;
}

.sideBar-body.notSeen {
  background-color: #FFE3ED;
}

.sideBar-body.notSeen:hover {
  background-color: #FFD9E7;
}
.sideBar-body.closed .sideBar-main {
  border-left: 2px solid #E61A3C;
}

.latest-message {
  font-size: 14px;
  line-height: 20px;
  margin-top: 2px;
}
.latest-message-time {
  font-size: 10px;
  line-height: 12px;
  letter-spacing: 0.01em;
  color: #002348;
  margin-top: 10px;
}

.react-sanfona-item{
  padding: 10;
  text-align: center;
}

.answerText {
  max-height: 100px;
  -webkit-border-radius: 2;
  -moz-border-radius: 2;
  border-radius: 2px;
  font-family: Arial;
  color: #474747;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  padding: 10;
  text-decoration: none;
  box-shadow: 0 1px 4px rgba(0, 0, 0, .4);
  background: linear-gradient(to right, #FFFFFF 50%, #eef9ff 50%);
  background-size: 200% 100%;
  background-position:left bottom;
  margin-left:10px;
  transition:all 0.3s ease;
}

.answerText:hover {
  cursor: pointer;
  text-decoration: none;
  background-position:right bottom;
}

.example-enter {
  opacity: 0.01;
}

.example-enter.example-enter-active {
  opacity: 1;
  transition: opacity 500ms ease-in;
}

.example-leave {
  opacity: 1;
}

.example-leave.example-leave-active {
  opacity: 0.01;
  transition: opacity 300ms ease-in;
}
.example-appear {
  opacity: 0.01;
}
.example-appear.example-appear-active {
  opacity: 1;
  transition: opacity .5s ease-in;
}

.col-sm-4{
  padding: 0 5 0 5;
}

.autoCompleteText {
  padding-top: 20px;
}

.autoCompleteTextBox{
  cursor: pointer;
  padding: 20 10 50 10;
  -webkit-box-shadow: 3px 4px 14px -2px rgba(163,163,163,0.38);
  -moz-box-shadow: 3px 4px 14px -2px rgba(163,163,163,0.38);
  box-shadow: 3px 4px 14px -2px rgba(163,163,163,0.38);
}
.autoCompleteTextBox:hover {
  -webkit-box-shadow: 3px 4px 14px -2px rgba(163,163,163,1);
  -moz-box-shadow: 3px 4px 14px -2px rgba(163,163,163,1);
  box-shadow: 3px 4px 14px -2px rgba(163,163,163,1);
}


.sideBar-avatar {
  text-align: center;
  padding: 0 !important;
}

.avatar-icon img {
  border-radius: 50%;
  height: 49px;
  width: 49px;
}

.sideBar-main {
  padding: 2px !important;
  border-left: 2px solid #263C73;
}

.sideBar-main .row {
  padding: 0;
  padding-left: 10px;
  margin: 0;
}

.sideBar-name {
  padding: 5 0 10 0;
}

.name-meta {
  font-size: 100%;
  padding: 1% !important;
  text-align: left;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: #000F3C;
}

.param-name {
  font-size: 100%;
  padding: 1% 0;
  text-align: right;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: #002348;
  max-width: 95px;
}

.param-value {
  padding: 3px 32px;
}

.param-meta {
  font-size: 100%;
  padding: 1%;
  text-align: center;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: #000;
}

.keep-left {
  padding-left: 0;
  text-align: left;
}

.button-width {
  width: 10%;
}

.client-width {
  width: 90%;
}

.meta {
  text-align: right;
  font-size: 12px;
  margin-top: 5px !important;
  color: rgba(0, 0, 0, .4);
  vertical-align: baseline;
}

/*New Message*/

.newMessage {
  padding: 0 !important;
  margin: 0 !important;
  height: 100%;
  position: relative;
  left: -100%;
}
.newMessage-heading {
  padding: 10px 16px 10px 15px !important;
  margin: 0 !important;
  height: 100px;
  width: 100%;
  background-color: #00bfa5;
  z-index: 1001;
}

.newMessage-main {
  padding: 10px 16px 0 15px !important;
  margin: 0 !important;
  height: 60px;
  margin-top: 30px !important;
  width: 100%;
  z-index: 1001;
  color: #fff;
}

.newMessage-title {
  font-size: 18px;
  font-weight: 700;
  padding: 10px 5px !important;
}
.newMessage-back {
  text-align: center;
  vertical-align: baseline;
  padding: 12px 5px !important;
  display: block;
  cursor: pointer;
}
.newMessage-back i {
  margin: auto !important;
}

.composeBox {
  padding: 0 !important;
  margin: 0 !important;
  height: 60px;
  width: 100%;
}

.composeBox-inner {
  height: 100%;
  width: 100%;
  padding: 10px !important;
  background-color: #fbfbfb;
}

.composeBox-inner input:focus {
  outline: none;
  border: none;
  box-shadow: none;
}

.compose-sideBar {
  padding: 0 !important;
  margin: 0 !important;
  background-color: #fff;
  overflow-y: auto;
  border: 1px solid #f7f7f7;
  height: calc(100% - 160px);
}

/*Conversation*/

.conversation {
  padding: 0 !important;
  margin: 0 !important;
  height: 70%;
}

.message-previous {
  margin : 0 !important;
  padding: 0 !important;
  height: auto;
  width: 100%;
}
.previous {
  font-size: 15px;
  text-align: center;
  padding: 10px !important;
  cursor: pointer;
}

.previous a {
  text-decoration: none;
  font-weight: 700;
}

.message-body {
  margin: 0 !important;
  padding: 0 !important;
  width: auto;
  height: auto;
}

.message-main-client {
  max-width: 60%;
  padding: 3px 20px !important;
}

.message-main-elisa, .message-main-bot, .message-main-remark {
  padding: 3px 20px !important;
  margin-left: 40% !important;
  max-width: 60%;
}

.message-text {
  margin: 0 !important;
  padding: 5px !important;
  word-wrap: normal;
  word-break: break-word;
  word-spacing: normal;
  white-space: pre-wrap;
  font-weight: 200;
  font-size: 14px;
  padding-bottom: 0 !important;
}

.message-time {
  margin: 0 !important;
  margin-left: 50px !important;
  font-size: 12px;
  text-align: right;
  color: #9a9a9a;
}

.problemSelect {
  padding: 4px 0px 4px 0px;
}

.client {
  width: auto !important;
  padding: 4px 10px 7px !important;
  border-radius: 10px 10px 10px 0;
  background: #e5e5e5;
  font-size: 12px;
  text-shadow: 0 1px 1px rgba(0, 0, 0, .2);
  word-wrap: break-word;
  display: inline-block;
}

.client .message-time {
  color: #6f6f6f;
}

.elisa {
  float: right;
  width: auto;
  background: #263C73;
  border-radius: 10px 10px 0 10px;
  padding: 4px 10px 7px !important;
  font-size: 12px;
  text-shadow: 0 1px 1px rgba(0, 0, 0, .2);
  display: inline-block;
}
.elisa .message-text {
  color: #fff;
}

.bot {
  float: right;
  width: auto;
  background: #74BFFC;
  border-radius: 10px 10px 0 10px;
  padding: 4px 10px 7px !important;
  color: white;
  font-size: 12px;
  text-shadow: 0 1px 1px rgba(0, 0, 0, .2);
  display: inline-block;
}

.bot .message-time {
  color: #f1f1f1;
}

.remark{
  float: right;
  width: auto;
  background: #7d91a2;
  border-radius: 10px 10px 0 10px;
  padding: 4px 10px 7px !important;
  font-size: 12px;
  text-shadow: 0 1px 1px rgba(0, 0, 0, .2);
  display: inline-block;
}

.remark .message-text {
  color: #fff;
}

.remark .message-time {
  color: #d8d8d8;
}
.filter-section {
  background: #F2F2F2;
  margin-bottom: 15px;
  padding: 20px;
}
.filter-controls {
  min-height: 50px;
  display: flex;
  align-items: center;
  flex-wrap: wrap;
}

.filter-controls .filter-name {
  line-height: 48px;
  margin-left: 10px;
  color: #263C73;
}
.filter-controls .filter-segment {
  display: flex;
  min-width: 160px;
}

.filter-controls .filter-name:nth-of-type(2) {
  margin-left: 30px;
}

.customer_segment{
    color: #000F3C;
    padding: 0 0.5em 0 0;
}

/*
.customer_segment_private{
}

.customer_segment_business{
}
*/

/*Reply*/

.reply {
  height: auto;
  width: 100%;
  background-color: #f2f2f2;
  padding: 10px 5px 10px 5px !important;
  margin: 0 !important;
  z-index: 1000;
  box-shadow: 0px 19px 65px rgba(0, 51, 167, 0.08);
}

.reply-emojis {
  padding: 5px !important;
}

.reply-emojis i {
  text-align: center;
  padding: 5px 5px 5px 5px !important;
  color: #93918f;
  cursor: pointer;
}

.reply-recording {
  padding: 5px !important;
}

.reply-recording i {
  text-align: center;
  padding: 5px !important;
  color: #93918f;
  cursor: pointer;
}

.reply-send {
  padding: 5px !important;
}

.reply-send i {
  text-align: center;
  padding: 5px !important;
  color: #263C73;
  cursor: pointer;
}

.reply-main {
  padding: 2px 5px !important;
}

.reply-main textarea {
  width: 100%;
  resize: none;
  overflow: hidden;
  padding: 5px !important;
  outline: none;
  border: none;
  text-indent: 5px;
  box-shadow: none;
  height: 100%;
  font-size: 16px;
}

.reply-main textarea:focus {
  outline: none;
  border: none;
  text-indent: 5px;
  box-shadow: none;
}

#freeText {
  margin: auto !important;
}

.locked textarea{
  background-color: #fafafa;
}


@media screen and (max-width: 1200px) {
  #app-mobile {
     display: flex;
  }

  #app {
    display: none;
  }

.app {
    top: 0;
    height: 100%;
  }
  .heading {
    /*height: 70px;*/
    background-color: #009688;
  }
  .fa-2x {
    font-size: 2.3em !important;
  }
  .heading-avatar {
    padding: 0 !important;
  }
  .heading-avatar-icon img {
    height: 50px;
    width: 50px;
  }
  .heading-compose {
    padding: 5px !important;
  }
  .heading-compose i {
    color: #fff;
    cursor: pointer;
  }
  .heading-dot {
    padding: 5px !important;
    margin-left: 10px !important;
  }
  .heading-dot i {
    color: #fff;
    cursor: pointer;
  }
  .sideBar {
    height: calc(100% - 130px);
  }
  .sideBar-body {
    height: 80px;
  }
  .sideBar-avatar {
    text-align: left;
    padding: 0 8px !important;
  }
  .avatar-icon img {
    height: 55px;
    width: 55px;
  }
  .sideBar-main {
    padding: 0 !important;
  }
  .sideBar-main .row {
    padding: 0 !important;
    margin: 0 !important;
  }


  /*Conversation*/
  .conversation {
    padding: 0 !important;
    margin: 0 !important;
    height: 100%;
  }
  .conversation .message {
    height: calc(100% - 140px);
  }
  .reply {
    height: 70px;
  }
  .reply-emojis {
    padding: 5px 0 !important;
  }
  .reply-emojis i {
    padding: 5px 2px !important;
    font-size: 1.8em !important;
  }
  .reply-main {
    padding: 2px 8px !important;
  }
  .reply-main textarea {
    padding: 8px !important;
    font-size: 18px;
  }
  .reply-recording {
    padding: 5px 0 !important;
  }
  .reply-recording i {
    padding: 5px 0 !important;
    font-size: 1.8em !important;
  }
  .reply-send {
    padding: 5px 0 !important;
  }
  .reply-send i {
    padding: 5px 2px 5px 0 !important;
    font-size: 1.8em !important;
  }
}